Emergency Call Out
Here at Pro Electrical we understand that electrical faults may happen, slowly over time and sometimes they happen quickly and are completely unexpected. However, what we do know as that an electrical fault will often happen at the worst possible time. It could happen at home when you’re putting the kids to bed at night or getting ready to walk the dog in the early hours of the morning. An electrical fault could happen when the office is at its busiest or you’re in the middle of a meeting with an important new client and all of a sudden the office goes into darkness.
These things happen so it’s about having the best possible contacts on your phone, so when it does happen you’re ready. Here at Pro Electrical our fully trained and insured electrical engineers offer an emergency call out service to homes and businesses in Surrey, East and West Sussex and surrounding areas. When you find yourself in an electrical emergency situation and you urgently need help give us a call.
We don’t have any hidden costs or secret fees; when it comes to our call out charges, what you see is what you get!
Call Out Charges
Monday to Friday
8am - 5pm: Initial call out is charged at £65 +vat; this cost covers the call out charge and first hours labour. You will then be charged an additional £25 +vat for every hour after the first hour.
5pm- 9pm: Electrician and call out charges as above x 1.5
9pm - 8am: Electrician and call out charges as above x 2
8am - 5pm: Initial electrician call out charge is £97.50 +vat; this covers the initial call out charge and the first hour of the electricians work. Extra hours work by the electrician will be charges at £37.50 +vat per hour, after the first hour.
5pm - 8am: The initial electrician call out charge is £130 +vat; this cost will cover the call out charge and the first hour of work completed by the electrician. If the electrician is with you for more than one hour each additional hour (after the first full hour) will be charged at £50 +vat.
8am - 5pm: We offer our emergency call out service between the hours of 8am and 5pm on Sundays, this is charged at £130 +vat for the call out and the first hour of the electricians work. If the electrician spends more than one hour fixing your electrical fault this is charged at £50 +vat per hour, after the first full hour.
Why not save our number in your phone now – you’ll never know when you’ll need us and it’s better to be prepared when the worst does happen!