Emergency Call Out
At Pro Electrical we understand that electrical faults may happen slowly over time and sometimes they happen quick and unexpectedly. However, what we do know is that an electrical fault usually occurs at the worst possible time. It could happen at home when you’re putting the kids to bed at night or getting ready to walk the dog in the early hours of the morning - our electrics are unpredictable. An electrical fault could happen when the office is at its busiest, even worse if you’re in the middle of a meeting with an important client and all of a sudden, the office is left in the dark.
No matter what these things happen, it’s about having the best possible contacts on your phone so when it does happen you’re ready. Here at Pro Electrical our fully trained and insured electrical engineers offer emergency call out services to homes and businesses in Surrey, East and West Sussex and surrounding areas. When you find yourself in an electrical emergency situation and you urgently need help - give us a call.
We don’t have any hidden costs or fees when it comes to our call out charges, you will be guaranteed to only have to pay the quoted price.
Call Out Charges
Monday to Friday
8am - 5pm: Initial call out is charged at £65 +vat; this cost covers the call out charge and first hours labour. You will then be charged an additional £25 +vat for every hour after the first hour.
5pm- 9pm: Electrician and call out charges as above x 1.5
9pm - 8am: Electrician and call out charges as above x 2
8am - 5pm: Initial electrician call out charge is £97.50 +vat; this covers the initial call out charge and the first hour of the electricians work. Extra hours work by the electrician will be charges at £37.50 +vat per hour, after the first hour.
5pm - 8am: The initial electrician call out charge is £130 +vat; this cost will cover the call out charge and the first hour of work completed by the electrician. If the electrician is with you for more than one hour each additional hour (after the first full hour) will be charged at £50 +vat.
8am - 5pm: We offer our emergency call out service between the hours of 8am and 5pm on Sundays, this is charged at £130 +vat for the call out and the first hour of the electricians work. If the electrician spends more than one hour fixing your electrical fault this is charged at £50 +vat per hour, after the first full hour.
Save our number in your phone now – you’ll never know when you’ll need us and it’s better to be prepared when the worst does happen!